This privacy statement was last updated on July 9, 2024 and applies to citizens and legal permanent residents of South Africa.
In this privacy statement, we explain what we do with the data we obtain about you via https://dreamauthorcoaching.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact – Through phone, mail, email and/or webforms
1.1 Contact – Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- An email address
Retention period
We retain this data upon termination of the service for the following number of months: 12 months
1.2 Payments
1.2 Payments
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
Retention period
We retain this data upon termination of the service for the following number of months: 3 years
1.3 Registering an account
1.3 Registering an account
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
Retention period
We retain this data upon termination of the service for the following number of months: 12 months
1.4 Newsletters
1.4 Newsletters
For this purpose we use the following data:
- An email address
- A first and last name
Retention period
We retain this data upon termination of the service for the following number of months: 12 months
1.5 To support services or products that a customer wants to buy or has purchased
1.5 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- Account name or alias
- An email address
- A home or other physical address, including street name and name of a city or town
Retention period
We retain this data upon termination of the service for the following number of months: 12 months
1.6 Compiling and analyzing statistics for website improvement.
1.6 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- IP Address
- Geolocation data
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Sex
- Social Media accounts
Retention period
Upon termination of the service we retain this data for the following period: 24 months.
1.7 To sell or share data with a third party
1.7 To sell or share data with a third party
For this purpose we use the following data:
- IP Address
- Geolocation data
- Sex
- Social Media accounts
Retention period
Upon termination of the service we retain this data for the following period: 24 months.
1.8 To be able to offer personalised products and services
1.8 To be able to offer personalised products and services
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
Retention period
We retain this data upon termination of the service for the following number of months: 12 months
1.9 Deliveries
1.9 Deliveries
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- Account name or alias
- An email address
Retention period
We retain this data upon termination of the service for the following number of months: 12 months
2. What if you don't provide us with your personal information?
If you don’t provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.
3. Sharing with other parties
We only share this data with operators and with other third parties for which consent must be obtained.
Third parties
Name: Google Analytics
Country: [country]
Purpose: Gathering website usage statistics
Data: [data]
Name: Meta
Country: United Kindgomd
Purpose: Collecting data for Remarketing purposes
Data: [data]
4. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.5. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data processing agreement with Google.Google may not use the data for any other Google services.The inclusion of full IP addresses is blocked by us.6. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.7. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.8. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.9. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
10. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Regulator South Africa:P.O Box 31533,
Braamfontein,
Johannesburg,
2017
Complaints email:complaints.IR@justice.gov.za
11. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
12. Contact details
Sophie Hannah
56 Manchester Road, Altrincham, UK, WA14 4PJ
United Kingdom
Website: https://dreamauthorcoaching.com
Email: sophie@dreamauthorcoaching.com
Phone number: 0161 366 6535
13. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
We have appointed a contact person for the organisation’s policies and practices and to whom complaints or inquiries can be forwarded:
Sophie Jones
56 Manchester Road, Altrincham, UK, WA14 4PJ
Annex
Introduction
Source: MemberPress
Who we are
Our website address: MemberPress
Contact us at: https://memberpress.com/customer-support/
Our Privacy Policy: Privacy Policy
What personal data we collect and why we collect it
We collect information about you during the signup process as well as some basic activities such as the dates you make purchases, login to the site, or cancel/pause/resume your subscriptions with us.
What we collect and store
When you subscribe with us, we’ll ask you to provide an email address. We’ll use this information for purposes, such as, to:
- — Send you information about your account and subscriptions. This may include payment receipts, password reset emails, and payment reminders.
— Create your membership account
How long we retain your data
We store information about you for as long as your account exists and then for 12 months afterwards. This is so we can see what you paid and when for accountancy purposes and in case you ask us for information about your account.
Who on our team has access
Members of our team have access to the information you provide us. For example, site Owner/Administrators can access:
- — Order information such as your membership subscriptions, payment dates and amounts, and username / email address.
Any additional information added in your Member Profile can also be visible to the Administrator(s).
What we share with others
We share information with third parties who help us provide additional contact services to you; for example Mailchimp for our newsletter service. This is so you can receive program materials, news and general information about Dream Author.
Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
We also use Stripe for payment, analytics, and other business services. Stripe collects and processes personal data, including identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection and prevention. You can learn more about Stripe and its processing activities via privacy policy at https://stripe.com/privacy.